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1. What are my tolls used for
Tolls collected are used exclusively to finance the building, upgrading, maintenance and operation of the road
2. What are the Benefits of Toll Roads
a. Toll roads ensure a high quality road network
b. Improved road safety
c. Reduction in travelling time and distance
d. Substantial savings on the running cost of your vehicle
e. Truck stops for heavy vehicles
3. Who are the N3 Toll Concession Ltd
A single purpose Private Sector Company responsible for designing, constructing, financing, operating and maintaining the section of the N3 which extends from Heidelberg in Gauteng to Cedara in Pietermaritzburg.
4. What types of vehicles use the toll road?
a. Light Motor Vehicles (Class 1)
b. Heavy Motor Vehicles (Class 2. 3 & 4)
5. What payment methods are accepted for Light Motor Vehicles (Class 1)?
a. Master Card
b. Visa
c. Petro
d. Garage
e. Fleet
6. What payment methods are NOT accepted for Light Motor Vehicles (Class 1)?
a. No Debit Cards or International Cards are accepted for payment
b. Visa Electron
c. Maestro
d. Diners Club
e. American Express
7. What payment methods are accepted for Heavy Motor Vehicles (Class 2, 3 & 4)
a. Zimele Toll Debit Card
b. Fleet Cards
8. What payment methods are NOT accepted for Heavy Motor Vehicles (Class 2, 3 & 4)?
a. No Debit Cards or International Cards are accepted for payment
b. Mastercard
c. Visa
d. Petro
e. Garage
f. Visa Electron
g. Maestro
h. Diners Club
i. American Express
9. What is ETC?
ETC is an acronym for Electronic Toll Collection.
The collection is facilitated through an electronic transmitter mounted on the windscreen of a motor vehicle
This transmitter communicates with a receiver at the toll plaza
If the communication is successful, the boom will open and the vehicle may proceed through the toll plaza without stopping
The toll fees are charged to the account to which the transmitter is linked.
10. Where can I access up to date data relating to incidents on the N3 Toll Route?
a. N3TC Customer Careline - 0800 203 950
b. N3TC Website - www.n3tc.co.za
c. Sms messaging is being implemented and will be available to subscribers of the service.
11. Where can I access Weather Information for the N3 Toll Route?
Weather SA has introduced a free and innovative forecast service catering for the KwaZulu Portion of the N3 Toll Route from Van Reenens Pass to Cedara. The service is updated 3 times a day.
Call 082 231 1619
12. Is N3TC a law enforcement agency?
NO, Responsibility for day to day law enforcement lies with the various Road Traffic Inspectorates along the N3 Toll Route.
13. Where are the truck stop facilities along the route?
Truck stops are located at various locations along the N3. A list of the truck stops and contact details and locations can be found be clicking on the link below: www.n3tc.co.za/truck.htm
14. What facilities are found at the truck stops?
The truck stop facilities include showers and restaurants.
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